ReturnsThank you so much for shopping with us! While we hope that you will love every item you order, we understand that sometimes that adorable item you've been waiting for doesn't fit quite right. In that case, follow our return policy below for items that need to be exchanged or returned:
You may drop off your items at any of our store locations or send them to:
Purpose Boutique Returns9601 Provost Rd Suite 101 NW,Silverdale, WA 98383.
Please allow 5-10 business days for the amount to reflect in your account (timing will vary based on your financial institution).
Sale items are final. Gift cards cannot be returned.
If you have any questions about your online return, please e-mail [email protected].
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company: it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected]
We accept returns for an exchange that are post-marked within 30 days for exchange. If you need to exchange the same item for a different size, exchanges can take place via in-store or by mail. Send us an email at [email protected] and send your item to:
Purpose Boutique Returns 9601 Provost Rd NW, Suite 101, Silverdale, WA 98383. Customers are responsible for return or exchange shipping costs.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a refund in the form of a gift card for the value of your return. Once the returned item is received, a gift card will be mailed to you within 1-3 business days.
Depending on where you live, the time it takes for your exchanged product to reach you may vary. For any questions regarding refunds/exchanges, please e-mail [email protected].
If you are returning an item over $75, consider using a trackable shipping service or purchasing shipping insurance in case we don’t receive your returned item.